Terms & Conditions
Your use of this site or purchase from AAA Supplements indicates your acceptance of these terms and conditions. We reserve the right to make changes to this web site and these terms and conditions at any time without any prior notice. AAA Supplements is the service provider; it is also referred to as "us" and "we". Customer is the person or organisation whom purchases or seeks services from us; it is also referred to as "you".
Information and statements on this site are not intended to diagnose, treat, cure, or prevent any disease. No warranty is made that any information on or linked to this site is complete and/or accurate. The information on this site is not a substitute for medical advice. Always seek the advice of your General Practitioner, other medical practitioners or qualified health providers when taking any vitamins or supplements.
You take full and total responsibility for what you do with this information and any resulting outcomes from your actions. AAA Supplements nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site & our store. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
AAA Supplements will accept returns on unopened products for up to 30 days after you have received them for a full refund of the original purchase price (not including original shipping fee). We will not, under any circumstances, accept any returns on already opened items.
We are not a try and buy store. Since every individual has different perceptions on what does and does not taste good, opened products will not be accepted for return as a result of dissatisfaction with taste, dissatisfaction with product results, etc. Dissatisfaction with opened containers must be handled directly with the manufacturer of the product. Once we receive your items we will issue a refund in the form of a credit in the same form in which you paid for your goods, so via credit card, Paypal or to a bank account.
Shipping and Handling charges are non-refundable and the purchaser will pay for return shipping. No product returns will be accepted after 30 days.
Returns - Process
You must call or email AAA Supplements within 24 hours of receiving the products you wish to return and instructions from one of our customer service representatives will be provided to you on how to return the items. Items must be returned at your expense in an unopened and perfect condition in order to receive a full credit.
NOTE: We are unable to refund or accept returns on any nutrition bars or meal replacement bars.
A return authorisation must be given or we may refuse the package. A 10% restocking fee will be applied for unopened items returned within 10 days of your receipt of shipment. A 25% restocking fee will be applied to returns after 10 days. No product returns will be accepted after 30 days.
Back-orders & Flavours
From time to time we may experience product shortages due to high volume sales. Most often the product is on back order from the manufacturer. We will notify you via email or telephone if we do not have on-hand stock or the correct flavour to fill your order requirements. We may ship you an alternate flavour if the flavour is out of stock. These are rare instances, but can happen on occasion.
Content, logos, slogans, trademarks, copyrighted materials, or other intellectual property belonging to AAA Supplements may not be used without express written consent.
Theraputic Goods Association /Theraputic Claim
Our Site/ Internet store makes no therapeutic use claims.
Therapeutic being defined by the Australian TGA as :
preventing, diagnosing, curing or alleviating a disease, ailment, defect or injury in persons or animals; or
influencing, inhibiting or modifying a physiological process in persons or animals; or
testing the susceptibility of persons or animals to a disease or ailment; or
influencing, controlling or preventing conception in persons; or
testing for pregnancy in persons; or
You the consumer (the buyer) accepts all risks and responsibility for losses, damages, costs and other consequences resulting directly or indirectly from using this site and any information, products or material available from it.
AAA Supplements offers 1 bonus product with every order, as stated under the product description (that is 1 bonus product per customer, per order. Product is subject to store availability and is chosen at the senders discretion). You can make a request from a shaker cup, t-shirt, protein sample or gym towel, These items are subject to availability. If we do not have the bonus products that you have requested in stock we will not be able to send it to you. In the case that your requested item is out of stock or you have not made a request the gift is selected randomly as a lucky dip of what’s available in store.