Refund Policy & Warranties
AAA Supplements will accept returns on unopened products for up to 30 days after you have received them for a full refund of the original purchase price (not including original shipping fee). We will not, under any circumstances, accept any returns on already opened items.
We are not a try and buy store. Since every individual has different perceptions on what does and does not taste good, opened products will not be accepted for return as a result of dissatisfaction with taste, dissatisfaction with product results, etc. Dissatisfaction with opened containers must be handled directly with the manufacturer of the product. Once we receive your items we will issue a refund in the form of a credit in the same form in which you paid for your goods, so via credit card, Paypal or to a bank account.
Shipping and Handling charges are non-refundable and the purchaser will pay for return shipping. No product returns will be accepted after 30 days.
Process
You must call or email AAA Supplements within 24 hours of receiving the products you wish to return and instructions from one of our customer service representatives will be provided to you on how to return the items. Items must be returned at your expense in an unopened and perfect condition in order to receive a full credit.
NOTE: We are unable to refund or accept returns on any nutrition bars or meal replacement bars. A return authorisation must be given or we may refuse the package. A 10% restocking fee will be applied for unopened items returned within 10 days of your receipt of shipment. A 25% restocking fee will be applied to returns after 10 days. No product returns will be accepted after 30 days.